Refund policy

Our 100% Happiness Guarantee

At Clothyx, your satisfaction is our top priority. We stand behind the quality of our apparel, and we want you to shop with absolute confidence.

The Guarantee: If your apparel arrives damaged, misprinted, or defective in any way, we will replace it or refund you 100%—guaranteed.

How It Works

1. Damaged or Faulty Items:
If your item has any defect upon arrival, contact us at Tnhu2nhu2eitshbyafn5@hotmail.com within 30 days of delivery with your order number and clear photos of the issue. You won't need to ship anything back—we will immediately arrange a free replacement or a full refund.

2. Sizing & Fit Assurance:
Because every t-shirt is custom manufactured for you, we cannot take back worn or mis-ordered sizes. However, if your order doesn't fit as expected, reach out to us and we'll provide a friendly solution to get you into the right size hassle-free.

3. Fast 2-Hour Cancellation Window:
Need to update your address or cancel? Please contact us within 2 hours of placing your order so we can adjust it before production begins.

Need help? Contact our Customer Care team at Tnhu2nhu2eitshbyafn5@hotmail.com.